Columbus Tour and Travels (“we”, “our”, “us”) is committed to protecting the privacy of visitors and customers who access our website. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services.
1. Who We Are
Our website address is:
https://columbustourism.in/
We provide travel-related services including tour packages, bookings, and customer support.
2. Information We Collect
We may collect personal information from you in the following ways:
- When you fill out contact forms or request a quote
- When you communicate with us via phone, email, or WhatsApp
- When you leave comments on our website
The information collected may include your name, email address, phone number, and any other details you provide.
Additionally, we may automatically collect certain technical data such as IP address, browser type, and device information for security and analytics purposes.
3. Use of Information
The information collected is used for the following purposes:
- To respond to inquiries and provide travel services
- To process bookings and communicate trip-related details
- To improve our website functionality and user experience
- To prevent spam, fraud, and unauthorized activities
We do not sell or rent your personal data to third parties.
4. Comments
When visitors leave comments on the website, we collect the data shown in the comments form along with the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string (hash) created from your email address may be shared with the Gravatar service to display your profile picture, if applicable.
5. Media Uploads
If you upload images to the website, please ensure that they do not contain embedded location data (EXIF GPS). Visitors may be able to download and extract such information from uploaded images.
6. Cookies
Our website uses cookies to enhance user experience.
- Cookies may store your name, email, and preferences for future visits
- Temporary cookies are used to check browser compatibility
- Login-related cookies store session and display preferences
You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.
7. Embedded Content from Other Websites
Our website may include embedded content such as videos, images, or articles from third-party websites. These external sites may collect data about you, use cookies, and track your interaction with their content.
8. Data Sharing
We do not share your personal data with third parties except in the following cases:
- When required to provide services (such as hotel bookings or transport arrangements)
- When required by law or legal obligations
- For security, fraud prevention, or compliance purposes
9. Data Retention
- Comments and their metadata are retained indefinitely for moderation and follow-up purposes
- User account information (if applicable) is stored until the user requests deletion
10. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent where applicable
Certain data may be retained if required for legal, administrative, or security reasons.
11. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.
12. Data Breach Procedures
In the event of a data breach, appropriate steps will be taken to investigate, contain, and notify affected users if required under applicable laws.
13. Third-Party Data
We may receive limited information from third-party services used for booking, analytics, or communication, strictly for service delivery purposes.
14. Automated Decision Making
We do not use automated decision-making or profiling that significantly affects users.
15. Contact Information
If you have any questions regarding this Privacy Policy or your personal data, please contact us through our official website:
Columbus Tourism Contact Page
16. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
